Independent hotel review management
Most independent hotel GMs spend 8 to 12 hours a month on review responses — time squeezed between everything else, or not done at all. Guestloop takes it off your plate.
How it works
Send us your reviews. We return professionally written, personalised responses within 48 hours — ready to post on Google, TripAdvisor, Booking.com and Expedia.
Every response is written from your General Manager's perspective, addressing the specific points each guest raised. You read it, make any changes you want, and post it. Most clients spend less than ten minutes a week on the whole process.
No software to install. No platform to learn. No integration with your PMS.
Why it matters
65% of guests are more likely to book a hotel that responds to reviews than one that does not. A one-point improvement in your average score can allow you to increase room rates by over 10% without affecting occupancy.
Unanswered reviews tell future guests that nobody is paying attention. Every response is an opportunity to demonstrate the care and professionalism that defines your hotel.
What is included
Pricing
Monthly retainer
Up to 20 responses — all platforms
A note from Rob
I work in a hotel myself. I know what it looks like when a week of reviews piles up and nobody has had the time to respond properly. I built Guestloop because I wanted to offer something straightforward — no jargon, no complicated setup, just responses that get written and posted.
If you would like to see how it works before committing to anything, the first month is on me. No payment details needed. If it does not save you time and look exactly how you would want it to, you do not pay anything.
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